CONTACT CENTER
“At Mikrotec, we are dedicated to providing our clients with unprecedented customer service and support. We use and recommend the highest quality equipment and software available, and our network topology is engineered to provide maximum performance reliability”
WELCOME
Mikrotec can provide your business with 100% U.S. based, highly qualified technical support and help desk representatives to meet your ever changing needs. Our number one goal is to provide top quality support services. We believe that Mikrotec is absolutely matched to be a viable business partner with regard to delivery of customer service and support.
Mikrotec Internet Solutions, offers both inbound and outbound solutions for business-to-business and business-to-consumer applications. On behalf of our clients, our highly skilled and knowledgeable workforce offer network, dialup, high speed, browser, email, product, technical and internet support solutions.
Mikrotec brings an attitude of superior customer service and problem-solving that sets us apart from many of the other call center providers.
OBJECTIVE
Mikrotec will design and implement a help desk solution to support your current business and more importantly, the ongoing growth and development of your company’s user base. Your new help desk call center will be supported with high-level call center technologies, IT support, call center management, and highly trained technical support representatives who focus on retention and customer satisfaction.
Mikrotec is dedicated to provide a support group for all business partners that are dedicated to it’s customer service while maintaining cost effectiveness. We will ensure that our reps are fully trained and prepared before we are ready to take calls.